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Oh no! Most likely this is due to our gallery email not reaching your inbox. Be sure to check your inbox, spam and promotions folders. Please contact our te...
Sun, 24 Jul, 2022 at 1:05 PM
Once your gallery due date has passed, you can claim another 7 days of viewing and purchasing by visiting the gallery page and clicking "Extend Gallery...
Mon, 13 Jan, 2025 at 1:01 PM
Desktop/Laptop: Your purchased photos are best accessed via a desktop or laptop. Photos are delivered in a zip file since they are high resolution and very ...
Mon, 13 Jan, 2025 at 9:50 PM
As a standard policy in the photography industry, we do not provide RAWs under any circumstances.
Sun, 24 Jul, 2022 at 1:09 PM
All purchased photos will be sent to you with high resolution at 300ppi, which is the standard print resolution for high resolution output. While file sizes...
Sat, 23 Jan, 2021 at 1:23 PM
Photo galleries from back-to-back or multiple sessions will be split accordingly based on time, meaning you will be receiving separate galleries for each 30...
Mon, 13 Jan, 2025 at 9:54 PM
Our photographers curate your gallery to provide as much variety as possible while only including the photos that are the strongest. We promise a minimum of...
Mon, 13 Jan, 2025 at 10:01 PM
Your gallery will be sent to your provided email 3-5 business days following your session.
Mon, 13 Jan, 2025 at 10:00 PM
Unfortunately, we are unable to adjust the watermark as it currently exists in your gallery. Removing it would be going against our contracts with our photo...
Mon, 13 Jan, 2025 at 10:02 PM
The photos in your digital gallery will be lightly edited – basic color-correction, cropping, and lighting adjustments only – as a complimentary service fro...
Mon, 13 Jan, 2025 at 1:02 PM